Keep every chair running in every office.
Tended inventories each location in one walkthrough, schedules the maintenance, and sends an independent technician to anything that breaks, usually within a day. You see status, downtime and service spend for every office on one screen.
- Under 30 minutes to inventory an office
- Routine checks logged with photo proof
- Next-day repair response
- Spore test, weeklyDue Friday
- Door gasket check, monthlyCurrent
- Preventive maintenance, yearlyCurrent
What a down chair costs you
The software is the small number. Lost production while equipment waits for a technician is the big one.
Production recovered per year with next-day repair
- Lost to downtime today
- $0
- Lost with Tended (1 day per breakdown)
- $0
- Tended for these offices, per year
- $0
Illustrative. Assumes each breakdown takes one chair out of service. A compressor or vacuum failure can stop every chair in the office, so this is conservative.
Three jobs, one record per asset
Chairs back up faster
Report a failure from the office in a few taps. A vetted independent technician accepts the job, usually the same day, with the asset's history in hand.
- Failures that block a chair go first
- Status from request to fixed, visible to the office and to you
- Works alongside your dealer's service, not instead of it
See and cut service spend
Every visit is logged against the asset, with cost and provider. Compare offices, equipment makers and service vendors in one view.
- 90-day and yearly spend by office
- Repeat failures flagged for replacement
- Facts to bring to your next service contract
Audit-ready by default
Spore tests, waterline results, separator inspections and X-ray dates are scheduled per office and logged with a photo of the proof.
- Each office sees only what is due this week
- Overdue items surface to you, not at inspection
- Export any office's records in one file
Set up in one visit per office
No spreadsheets to fill in. We start from the equipment itself.
-
Walk the office
Room by room, photograph each label. Tended reads the maker, model, serial and date, and files it under the room.
About 30 minutes -
Get the schedule
Each asset gets its recurring work from the maker's guidance and the rules that apply where the office is.
Instant -
Log the routine
Office staff see what is due this week and log it with a photo: the spore test result, the waterline report.
A few minutes a week -
Fix what breaks
A failure goes to a nearby technician, tracked until the chair is back in service.
Usually within a day
Every office on one screen
For the person responsible for 10 or 100 locations: what is down, what is overdue, and what it is costing.
| Office | Checks current | Overdue | Chairs down | 90-day service spend |
|---|---|---|---|---|
| Elmwood Dental | 96% | 0 | None | $1,240 |
| Harbor Point Smiles | 82% | 4 | Op 3 | $3,980 |
| Mission Creek Dental | 100% | 0 | None | $610 |
| Alder Grove Family Dentistry | 68% | 6 | Ops 1, 2 | $5,325 |
| Bayside Pediatric Dental | 93% | 1 | None | $1,870 |
Built for multi-site outpatient groups
Dental first, where we run the live demo. Each industry gets its own equipment list, rooms and recurring work.
Dental Live demo
Operatories, sterilizers, compressors and imaging across every practice.
See dentalVeterinary Pilots open
Anesthesia machines, autoclaves, digital X-ray and lab equipment.
See how it fitsSurgery centers Pilots open
OR equipment, sterile processing and records ready for surveys.
See how it fitsSpecialty clinics Pilots open
Lasers, imaging and exam lanes, where downtime cancels high-value visits.
See how it fitsIndependent technicians, vetted and close by
Many of the best dental equipment technicians left the big dealers to work for themselves. We send them jobs near where they already work, with the asset's make, model, serial and history attached.
- Reported by front desk: no water to handpieces8:12 am
- Accepted by Marco R., 14 years on dental equipment8:40 am
- On site1:15 pm
- Fixed: solenoid replaced, $186 parts and labor2:05 pm
Start with a free walkthrough of one office
We inventory it on site, leave you the full report and set up its schedule. Then decide about the rest.